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Office Administrator

  • Henley-in-Arden
  • Operations

JOB PURPOSE: A full time generalist position providing administration support to the Mercia Team, with particular emphasis on facilities support for the Henley-based team.

REPORTING TO: Facilities Coordinator & Executive Assistant.

LOCATION: Primary office location – Henley-in-Arden.

JOB PROFILE (Key Features):

Day to day responsibilities include:

  • Welcoming all visitors to the Henley office – to include Board members, prospective investee companies.
  • Providing refreshments for visitors and booking lunches for meetings and events.
  • Fielding all enquiries relating to investment requests for the whole of Mercia.
  • Organising conference calls, meetings at HIA and coordinating meetings at other Mercia locations.
  • Opening the post, logging and distributing each morning. Dealing with the sending post and parcels by mail or courier.
  • Assisting with printing and binding documents and presentations for events and meetings.
  • Assisting with the booking of travel – trains, flights, hotels for employees as required.

  • Ordering stationery and monitoring levels via stock control.

  • Trouble shooting office equipment issues and booking repairs as necessary.

  • Setting up and clearing all meeting rooms ahead of/following events and meetings.

  • Taking pride in maintaining the appearance of the Henley facilities, light cleaning at times.

  • Assist the People & Talent and Marketing Teams with event co-ordination and set up.

  • Providing Supplier analysis i.e. Amazon spend, One Alfred Place spend to assist the Finance Team.

  • Providing support to the Facilities Coordinator.

JOB HOLDER (Qualifications & Experience):

  • In line with our core values, you should be able to demonstrate that you are Growth Focused, Responsive, Knowledgeable and Trusted.

  • Organised, with the ability to prioritise multiple tasks at times.

  • Good interpersonal skills, with the ability to interact and build relationships at all levels.
  • Good communication skills, responding professionally and politely (written or verbally) to any enquiry / request from internal or external stakeholders.
  • Good attention to detail and accuracy.
  • Ability to use initiative, while at the same time being comfortable working under instruction.
  • Trustworthy and confidential at all times.
  • Working knowledge of MS Office skills with some preferred database/CRM system experience.
  • To be willing to become a qualified First Aider and Fire Marshall.
  • To have and maintain a current driving licence enabling you to drive in the UK, as there may be a small element of travel to other Mercia offices.
  • Previous experience in an administration support role.

If you would like to apply for this position, send your CV and a covering letter, detailing your availability to join us: careers@merciatech.co.uk

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